About Us

Our Foundation and Expertise

CENTURY INDEPENDENT LOSS ADJUSTERS SDN BHD was set up in 1983 and is licensed under the Insurance Act, 1960 and Takaful Act, 1984. The firm extensively handles general claims, motor claims investigations, and third-party claims.

With a staff workforce of 130 at ten (10) offices located throughout Malaysia, our management team is spear-headed by highly qualified and experienced loss adjusters. They possess many years of excellent and diverse hands-on adjusting experience, having previously held management positions in leading international loss adjusting firms.

Our Valued Clientele

  • Syarikat Takaful Malaysia
  • Takaful Ikhlas
  • Allianz
  • AIA
  • Zurich
  • AIG
  • Etiqa Insurance
  • Etiqa Takaful
  • Lonpac
  • AXA Affin
  • OAC
  • Prudential
  • QBE
  • Progressive Insurance
  • RHB Insurance
  • Prudential BSN Takaful
  • The Pacific Insurance
  • ACE Jerneh
  • Tune
  • Multi Purpose
  • Hong Leong MSIG Takaful
  • Tokio Marine Insurance

We are also nominated adjusters for a number of Government-linked corporations (GLCs), multinational, and listed companies in diverse sectors, including:

  • Plantations & Palm Oil
  • Ports & Railway
  • Rubber & Sugar Refineries
  • Water Supply & Utilities
  • Furniture & Automotive
  • Universities & Financial Institutions
  • Islamic Fund Boards

Our International Partnership: ERGET GROUP

Late 2012 marked our collaboration with our international partner, the ERGET GROUP. This privately-owned loss adjusting and surveyor company, founded in France in 1986, specializes in major and complex losses globally.

  • Construction & Civil Engineering
  • Marine & Aviation-Space
  • Power & IT
  • Mining, Cargo & Distribution
  • Finance & Energy
  • Bodily Injury & Product Liability

ERGET GROUP has developed a partnership network of more than 150 surveyors and loss adjusters specializing in major and complex losses within Western Europe. Since 2005, they have expanded their presence significantly across the globe:

  • China & Eastern Europe
  • South America & Africa
  • Middle East
  • South East Asia (through our collaboration)

ERGET GROUP’S multi-cultural technical staff has extensive cross-industry experience in analyzing major claims around the world for French and European insurers and reinsurers and international clients who include the following:-

  • Alianz
  • ACE
  • Aviva
  • AXA
  • Catlin
  • AIG
  • China Re
  • Chubb
  • Covea
  • FMGlobal
  • Generali
  • Groupama
  • HDI Gerling
  • Huatai Insurance
  • La Reunion Aerienne
  • MSIG
  • PICC
  • Pingan
  • QBE
  • Zurich

Through ERGET GLOBAL CLAIMS SERVICES (EGCS), apart from the benefit of loss adjusters’ specialized technical skills acquired not only through formal education but a variety of industry and professional experiences, face-to-face discussion and experts’ availability for insurer’s / operator’s / reinsurer’s market meetings can be arranged.